Need a doctor while visiting Copenhagen?
By the TouristDr team · Updated 15 November 2026
If you fall ill while visiting Copenhagen, you can see a licensed Swedish doctor by video in English, from your hotel and without a Danish CPR number. If you need medicine, the doctor sends the prescription directly to a pharmacy in Copenhagen that you choose, and you collect it there with your passport. A video consultation costs 2,500 SEK. If you need to be examined, our Malmö clinic is near Hyllie station, with direct trains from Copenhagen Airport.
How it works from Copenhagen
- Open the TouristDr Portal, upload your passport or ID and pay 2,500 SEK with an international card.
- Wait in the virtual waiting room — most consultations start within 15–30 minutes during opening hours. Denmark and Sweden share the same time zone.
- The doctor assesses you by video in English.
- If you need a prescription, tell the doctor which pharmacy you would like to use, for example one near your hotel. The doctor sends the prescription directly to that pharmacy.
- You receive your medical documents in English by email, ready for your travel insurance.
Prescriptions at Danish pharmacies
Danish pharmacies accept prescriptions from doctors in other EU countries. Bring your passport when you collect the medicine. You pay the full price at the pharmacy, and the medicine may have a different brand name in Denmark.
Strongly addictive medicines cannot be dispensed in Denmark on a prescription from another EU country. We do not prescribe addictive medicines at a first video consultation in any case.
If you need to be examined: our clinic in Malmö
Some problems need a physical examination — an ear infection, a wound, a possible fracture, or a certificate. Mindr's Malmö clinic is at Trådgränd 11B, near Hyllie station, with direct trains from Copenhagen Airport. If the video doctor finds you need to be examined, you can usually upgrade to a clinic visit for 700 SEK more, and your notes follow you there. Bring your passport or national ID card.
Emergencies in Copenhagen
TouristDr is not an emergency service. For life-threatening conditions in Denmark, call 112. For urgent injuries or sudden illness in the Copenhagen area, call the medical helpline 1813 before going to an emergency department.
Seek emergency care or call 112 if…
- Chest pain, difficulty breathing, signs of a stroke, severe bleeding or loss of consciousness — call 112
Questions
Can a Swedish doctor treat me while I am in Denmark?
Yes. Our doctors are licensed in Sweden, and a video consultation from Sweden is provided under Swedish rules. Prescriptions from EU doctors are recognised by Danish pharmacies.
Do I need a Danish CPR number or health insurance card?
No. You only need your passport or national ID and a payment card.
What does it cost?
2,500 SEK for the video consultation, paid in the TouristDr Portal. The medicine is paid at the pharmacy. Whether your travel insurance reimburses you depends on your policy.
Do you make hotel visits in Copenhagen?
No. Hotel and home visits are available in central Gothenburg, Stockholm and Malmö.
Feeling ill in Copenhagen?
Talk to a licensed doctor by video in English — usually within 15–30 minutes, from your hotel. No CPR number needed. Your prescription goes straight to the Copenhagen pharmacy you choose. 2,500 SEK.
See a doctor by videoLife-threatening? Call 112.