How to See a Doctor in Sweden as a Tourist (Without Swedish Personnummer/BankID)
Swedish healthcare is excellent — but it's built for Swedish residents. As a tourist, expat, or international visitor, you can't access the system without a personnummer and BankID. TouristDr bypasses that entirely. Here's exactly how it works.
Step 1
Contact TouristDr
Contact us through our portal at touristdr.se. No app download needed. No Swedish ID required. We respond within minutes during operating hours. You can also reach us on WhatsApp.
Step 2
Verify your identity
We verify your identity using your passport or national ID — the same way any international clinic would. This takes under 2 minutes and replaces the personnummer requirement entirely.
Step 3
Consent and pay
You'll receive a consent form and payment link. The digital consultation costs 2,500 SEK and can be paid with any international credit or debit card (Visa, Mastercard, Amex). Payment is processed before the consultation begins.
Step 4
Video consultation
Join a video call with a fully licensed, IVO-registered Swedish physician. The consultation is conducted in English. Describe your symptoms, show affected areas if needed, and receive a professional medical assessment.
Step 5
Get treatment
Based on your consultation, you may receive an e-prescription sent directly to any pharmacy in Sweden. If you present symptoms that require an in-clinic visit for a physical examination or rapid tests, you will get a same-day appointment at your nearest Mindr Clinic. You pay the difference at the clinic.
Step 6
Receive documentation
After your consultation, you'll receive complete documentation for travel insurance claims — medical report, diagnosis, treatment details, and itemized receipt. All in English. Included free of charge.
Step 7
Follow-up
Within 72 hours, we contact you to confirm you're improving. If you need to return within 7 days for the same issue, the follow-up digital consultation is free. If additional tests are needed, the cost is quoted before performing them.
Frequently asked questions
Do I need to download an app?
No. Everything works through our online portal, in your browser. You can also reach us on WhatsApp. No Swedish personal number required. No BankID required.
How quickly can I see a doctor?
Most patients connect with a physician within 30 minutes during operating hours (Mon–Fri 07:00–23:00, Sat–Sun 08:00–20:00).
What if I need a physical examination?
If your video consultation reveals you need physical examination, we book you at a Mindr clinic in Gothenburg, Stockholm or Malmö — often same-day. The add-on costs 700 SEK.
Can you prescribe medication?
Yes. Licensed Swedish physicians can issue e-prescriptions valid at any pharmacy in Sweden. Prescriptions are included in the consultation fee.
What about emergencies?
TouristDr is not for emergencies. If you have chest pain, difficulty breathing, severe bleeding, or loss of consciousness, call 112 immediately.
Are you visiting Sweden and need to see a doctor today?
Message us on WhatsApp. We'll take it from there.
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